Specialist glass unit manufacturer Clayton Glass boosts customer service levels through barcode track and trace soluti on from GSM Barcoding.

About The Client

Clayton Glass Ltd is an independent sealed unit manufacturer specialising in insulating glass units, conservatory roof glass and composite door units. Based in County Durham, Clayton glass supply over 15,000 products every week, delivering from Dunfermline to Essex, Humberside to Lancashire. With two factories, and over 100,000 square feet of manufacturing space the company has invested in state of the art equipment, boasting 7 cutting centres, 3 toughening plants, 9 IG lines, argon and krypton gas capabilities.

The problem

Clayton Glass wanted to eradicate paper work and achieve optimum productivity in order to meet its customer principle of ‘one-time-in-full’ orders. They wanted to acheieve a barcoding solution that integrated with their Oracle database and speed up processes throughout all areas of the warehouse.

The Solution

The GSM Barcoding team developed and specified a barcode reading solution that integrates with the companies specialist Lisec production software, which runs on an Oracle database. Working to a strict ROI, GSM Barcoding was able to develop and implement a system that works seamlessly. We opted for specifiying the RF Datalogic Kyman scanners running over a wireless network utilising Proxim access points, the team delivered a slick solution that the warehouse staff found very easy to use.

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The Result

Using barcodes helped Clayton Glass in many ways. First, they reduced the amount of reliance on paper records, second they achieve faster and 100% accurate track and trace of products within their warehouse, and third by deciding to use a wireless system they are able to make the most of the mobility that the technology brings to the warehouse.

No area of the warehouse was excluded from scanning and so they were able to locate products regardless of where they are stored. Productivity and efficiency have risen to new levels with the speed and accuracy the barcode system brought to the business. The warehouse staff now work quicker as all they need to do is scan the items straight into the system.